Liveops Wins Gold and Silver Stevie Awards for Customer Experience
Scottsdale, United States – January 31, 2026 / Liveops /
Scottsdale, AZ – Liveops, a prominent provider of flexible customer experience solutions, has proudly announced its achievement of one Gold Stevie Award and three Silver Stevie Awards at the 2026 Stevie Awards for Sales and Customer Service.
For the second year in a row, Liveops has been honored with the Gold Stevie Award for Customer Service Training or Coaching Program of the Year. Additionally, the company secured Silver Stevie Awards in the categories of Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This consecutive Gold recognition underscores Liveops’ commitment to learning and development, particularly through its Learning-as-a-Service (LaaS) model, which enhances agent preparedness via efficient onboarding, certification, and coaching, allowing enterprise programs to initiate promptly and maintain quality at scale as demand fluctuates.
The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales across the globe. These accolades highlight Liveops’ performance-oriented approach to service delivery, which combines highly skilled on-demand talent, precision scheduling, and effective AI to assist enterprises in scaling operations without compromising quality, compliance, or customer trust.
“This recognition is a testament to our dedication to providing high-quality, flexible customer experience solutions that our clients rely on,” stated Molly Moore, Chief Operating Officer of Liveops. “Our trusted agent certification programs establish a high standard for quality, while our ongoing investment in AI and LiveNexus-our AI and human orchestration platform-enables us to support enterprises in modernizing their customer experience operations with assurance. We take pride in being acknowledged as a reliable transformation partner and innovator in the swiftly changing CX landscape.”
Recently, Liveops unveiled LiveNexus by Liveops, an AI and human orchestration platform designed to assist enterprises in assessing AI and automation applications within a controlled environment, implementing governance and measurement, and scaling successful solutions into production.
“Our recognition across various Stevie categories emphasizes that innovation at Liveops is rooted in execution rather than mere hype,” remarked Jim Watson, Chief Executive Officer of Liveops. “LiveNexus embodies this philosophy-guiding clients in modernizing responsibly while upholding quality, compliance, and trust.
About Liveops
Liveops is transforming the concept of outsourced customer service in a modern, always-connected world, grounded in the belief that authentic connections foster brand loyalty. For over 25 years, the company has combined advanced technology with trusted, remote, and empathetic human expertise to provide agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, Liveops offers global reach with unparalleled adaptability-enabling brands to address customer needs anytime, anywhere. From intricate interactions to seasonal demand spikes, the company proudly serves Fortune 500 and enterprise clients-delivering tailored experiences that build trust and create lasting impact. It’s not outsourcing; it’s outsmarting. About LiveNexus by Liveops
LiveNexus is the AI and human orchestration engine from Liveops that empowers enterprises to modernize customer experience with confidence. Utilizing real-world CX data and an extensive national talent network, LiveNexus allows brands to experiment, learn, and implement AI-driven solutions with operational rigor, accountability, and speed.
About The Stevie Awards
The Stevie Awards are awarded across nine distinct programs, including the Stevie Awards for Sales and Customer Service. Each year, these competitions attract thousands of entries from organizations worldwide and are evaluated by professionals from various sectors globally. The Stevie Awards honor exceptional performances in the workplace across the globe.
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Contact Information:
Liveops
1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States
Shelby Bozekowski
+1(720) 209-2818
https://liveops.com
